Terms & Conditions



These Terms & Conditions govern your use of the DhanakSaree.com website and related services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing our website and placing an order, you confirm that you accept and agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website or making purchases.

2. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Any changes will become effective immediately upon being posted on this page. It is your responsibility to review the terms regularly.

3. Account Creation

To place orders, you may need to create an account on our platform. You are responsible for maintaining the accuracy of your details and the confidentiality of your login information. Notify us immediately if you suspect any unauthorized activity in your account.

4. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, slight variations in color may occur due to different screen settings. All products are subject to availability and may be limited in quantity.

5. Order Process

By placing an order, you make an offer to purchase the selected items under these Terms & Conditions. We reserve the right to accept or reject any order for any reason. If an order cannot be fulfilled, we will notify you and process a full refund.

6. Pricing & Payment

All prices are listed in INR (Indian Rupees) and may be exclusive of taxes and delivery charges unless otherwise mentioned. Payments must be completed using the payment methods available on our website. You must provide correct billing and contact details for successful order processing.

7. Shipping & Delivery

We ship all orders within 24 hours (excluding Sundays and holidays). Deliveries are managed via our logistics partner Shiprocket, and delivery timelines may vary based on your location. Please refer to our Shipping Policy for complete details.

8. Returns, Replacements & Refunds

Please review our Return & Refund Policy before initiating a return. Clothing items are eligible for return/replacement only if found to be defective, damaged, or incorrect, and if supported by an unboxing video. Returns without valid proof will not be accepted. Refunds, if applicable, are processed only after inspection.

9. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes.

  • Attempt to interfere with the functionality or access of the website.

  • Submit false claims or impersonate others.

10. Intellectual Property

All website content (images, text, graphics, logo) is the property of Dhanak Saree or its licensors. Any reproduction, modification, or reuse without our written consent is strictly prohibited.

11. Privacy

Use of our website is governed by our Privacy Policy. By using our platform, you agree to the terms of data collection and usage as outlined in that policy.

12. Limitation of Liability

Dhanak Saree will not be held liable for any indirect or consequential damages resulting from the use or inability to use the website, even if we have been advised of such possibilities.

13. Indemnity

You agree to indemnify and hold Dhanak Saree and its employees harmless from any claims, actions, or demands arising from your use of the website or breach of these Terms.

14. Legal Jurisdiction

All disputes arising from these Terms & Conditions shall be governed by the laws of India and will fall under the exclusive jurisdiction of the courts of Indore, Madhya Pradesh.

15. Force Majeure

We are not responsible for any delay or failure to perform our obligations due to events beyond our control, including natural disasters, government restrictions, strikes, technical failures, or internet outages.

16. Severability

If any term or provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect.

17. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Dhanak Saree
📧 Email: care@dhanaksaree.com
📞 Phone: +91-920-134-2150
📍 Indore, Madhya Pradesh, India