We try our best to ship your orders as soon as possible. Typically, processing and dispatching an order is done within 24–48 hours. The exact delivery time depends on your PIN code, and a standard delivery date is mentioned in the order confirmation email.

You can conveniently track your order through the "Orders" section under "My Account" on our website. Alternatively, you can email us at support@dhanaksaree.com with your order number for assistance.

We aim to keep all products in stock. If an item becomes unavailable after your purchase, we will notify you within 2 working days. You can either substitute the product with another or opt for a full refund, which will be processed promptly.

Our courier partners will make three delivery attempts to ensure your order reaches you. If the delivery is unsuccessful after these attempts, they will notify us, and we will contact you for further assistance.

You can make payments via Credit Cards, Debit Cards, UPI, Net Banking, Wallets or any Cash Cards.

Absolutely! All transactions are processed over a secure, encrypted connection using industry-leading payment gateways. Your payment information is safe with us.

Answer Refunds typically take 10–14 working days to reflect in the account used for payment. Please note that the exact timeline may depend on your bank or payment gateway.

We suggest you to create an account if you wish to place an order. You can simply provide your details like name, user id & password to sign in, provide the shipping address in the second step and select the payment method to place an order.

AnswerBy creating an account with Dhanak Saree , you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. You can also get regular updates and new stories of our Collection via email.

AnswerIn rare cases, orders may be delayed due to courier or logistics issues. Rest assured, we will keep you updated via calls or emails. For further assistance, contact us at: Email: support@dhanaksaree.com Phone: +91-XXXXXXXXXX